CALLCENTER JOBS IN INDIA SOFTWARE

Creative thinker and problem solver, able to distill complex problems down to actionable items with boring solutions.

CALLCENTER JOBS IN INDIA SOFTWARE

15+ years of experience in Product Engineering roles with at least 3 in lead positions (such as Staff Engineer, Distinguished Engineer, Software Architect).

Bachelor's degree in Engineering, Computer Science, or equivalent practical experience.

Identify challenges and technical interdependencies and suggest solutions to address them Problem Solving | Ability to assess and solve problems by analyzing data, understanding the problem across multiple dimensions, determining root causes, developing, and evaluating alternative solutions, and implementing the right solution. Lead the way in attaining measurable impact on the engineering front across Technology stack Partnership and Collaboration | Ability to consistently collaborate across organizational boundaries and help take decisions for the good of the whole organization and foster the culture of individuals growth.

Thrives in Ambiguity | Ability to demonstrate comfort with changing business needs, persevere through challenges despite ambiguity and create conditions in which the teams feel comfortable and capable of working through in response to ambiguity. Be the point of escalation for teams facing extremely complex technical challengesĮxecution Leadership | Ability to make tough calls, strives for high achievement, hold others accountable, take responsibility for outcomes, mobilize teams to deliver excellence, and persevere to get things done despite obstacles. Technical Expertise | Ability to use sound technical judgment to envision and develop architecture and platforms that meet the test of time iteratively, with examples of success and key learnings from failures. Will demonstrate significant impact on the solutions built through technical expertise and thought leadership. Will make a difference with innovative thought leadership, best designs and contribute towards identifying technical risks and find alternate solutions to various problems. Be the mentor and provide ample guidance to the teams with respect to technical challenges. The individual will be very hands-on and be on-the-ground working closely with engineers. Will take on the challenges with unparalleled complex business problems that spans across multiple capabilities across the PeopleCloud Platform. This individual will partner closely with Engineering, Operations and Support across US and India and help build mission critical services, automation and continuous delivery ensuring applications meet critical service level objectives. Responsibilities include manage all aspects of Epsilon's SaaS implementations across PeopleCloud Products, includes - Messaging, CDP, Loyalty, Identity, IQ, Prospect & Discovery. This individual would play a crucial role in the complete Product life cycle from concept, implementation and taking it to production. This individual would possess strong track record growing and influencing others across all levels of Engineering discipline and senior leadership. This individual will be responsible for helping shape the PeopleCloud Products charter and direction, actively lead strategic roadmaps, and technology decisions to meet business objectives. Technical Architect would be a recognized expert across multiple technology stacks and represent senior technical leadership within Epsilon’s Product Engineering Organization. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit /apac or our LinkedIn page. Epsilon has also been consistently recognized as industry-leading by Forrester, Adweek and the MRC. When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon India is now Great Place to Work-Certified™.

Callcenter jobs in india